---
title: What Are the Maximum File Size and File Type Limits in Document Center
description: maximum file size and file
---

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# What Are the Maximum File Size and File Type Limits in Document Center

##### **The Limit**

Each individual file uploaded to Document Center can be up to **250 MB**. This limit applies per file, not per folder or per upload batch — you can upload several files at once as long as each one is under 250 MB.

**Example:** A high-resolution scan of a full set of governing documents, a large batch of community event photos, or a lengthy meeting-minutes PDF with embedded images can all comfortably fit under 250 MB. A raw, uncompressed video walkthrough of a property is one of the few document types likely to exceed it.

##### **What Happens If a File Is Too Big**

If a file exceeds 250 MB, the upload is rejected with a size warning instead of being uploaded. Split the file into smaller pieces or compress it (for example, reducing PDF image resolution, or zipping a batch of photos into a smaller-format file) before trying again.

##### **File Type Restrictions**

Document Center does not restrict uploads by file extension — image, PDF, document, and other common file types all upload the same way. The only enforced limit found is the 250 MB per-file size cap described above; there is no separate "allowed file types" list to check against before uploading.

##### **Where the Size Limit Is Shown**

The 250 MB per-file limit is listed directly in the upload menu:

1. Open a folder in Document Center.
2. Click **Actions**.
3. The **Upload files** option shows "Max 250 MB per file" underneath it.
   
   ![The Actions menu with the Max 250 MB per file note under Upload files highlighted](https://help.hoastart.app/hs-fs/hubfs/empower-kb-docs-limits-1-upload-max-size.png?width=240&name=empower-kb-docs-limits-1-upload-max-size.png)

##### **Good to Know**

- The 250 MB per-file limit is separate from the organization's total Document Center storage cap. See "[How Do I Manage Document Center Storage Usage and Trash](https://help.hoastart.app/how-do-i-manage-document-center-storage-usage-and-trash?hsLang=en)" for the overall capacity ceiling, which is shared across every folder in the organization.
- There's no way to request a per-file exception to the 250 MB limit from within the platform — oversized files always need to be split or compressed before upload.

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