Understand Payment Status Values

The Status badge on each row of Balances > Payment History shows where a payment stands. The full set of values is:

• Pending — an online payment that has been initiated but hasn't finished processing yet.
• Succeeded — paid online through the connected payment processor.
• Marked — staff manually recorded it as paid, for example a mailed check or cash handed in.
• Unmarked — a manual payment that was later voided (see "Unmark (Reverse) a Manually Marked Payment").
• Failed — an online payment attempt that didn't go through.
• Canceled — a Stripe payment reversal that has been canceled partway through.
• Refund Pending — a refund has been initiated on an online payment but hasn't finished processing.
• Refunded — the online payment has been fully refunded.

Filtering by status

You don't have to scroll and scan for a specific status. Click Filter on the Payment History page and use the Status dropdown to narrow the table to just one status at a time (for example, only "Refunded" payments, or only "Failed" attempts).