---
title: How Do I Upload Files to Document Center
description: upload files to document center
---

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# How Do I Upload Files to Document Center

This article shows how to add files to a Document Center folder by dragging them in or by choosing them from your computer. You need to be an Owner or Org Admin.

##### **When Would You Use This?**

Use Document Center uploads to keep your organization's records in one place that members and admins can find later - for example, a signed contract, photos from a community event, or a PDF of the CC&Rs so members can look it up themselves instead of calling in.

##### **How to Upload**

There are two ways to get files into Document Center:

<iframe height="500" src="https://empower-guides.pages.dev/#DOC-09-embed" style="border: 0; max-width: 100%; margin: 10px auto; display: block; clear: both;" width="560" allowfullscreen loading="lazy"></iframe>

**Drag and drop** - the fastest route:

1. Click **Document Center** in the left nav.
2. Open the folder you want to add files to. Files cannot be uploaded at the top level of Document Center, so create a folder first if you do not have one (see [How Do I Create and Organize Folders in Document Center](https://help.hoastart.app/how-do-i-create-and-organize-folders-in-document-center?hsLang=en)).
   
   ![The Document Center folder list with the State Pics folder highlighted](https://help.hoastart.app/hs-fs/hubfs/empower-kb-upload-files-1-open-folder-v2.png?width=600&name=empower-kb-upload-files-1-open-folder-v2.png)
3. Drag one or more files from your desktop or file explorer and drop them anywhere in the folder view.
   
   ![The drop zone that appears when you drag a file over a folder](https://help.hoastart.app/hs-fs/hubfs/empower-kb-upload-files-4-drop-zone.png?width=420&name=empower-kb-upload-files-4-drop-zone.png)

##### **Traditional upload dialog:**

1. Open the folder you want to add files to.
2. Click **Actions**.
3. Choose **Upload files**, then pick the file(s) from the file browser dialog.
   
   ![The Actions menu inside a folder with Upload files highlighted](https://help.hoastart.app/hs-fs/hubfs/empower-kb-upload-files-2-actions-upload-files.png?width=600&name=empower-kb-upload-files-2-actions-upload-files.png)

A progress panel appears in the bottom-right corner while the upload runs, showing each file name and its progress. When the upload finishes, an Upload complete window confirms the file name. Click OK to close it. A new file may show a Pending label next to its name for a short time.

![The upload progress indicator in the bottom-right corner](https://help.hoastart.app/hs-fs/hubfs/empower-kb-upload-files-3-upload-progress.png?width=360&name=empower-kb-upload-files-3-upload-progress.png)

##### **Good to Know**

- Each file can be up to 250 MB. See "[What Are the Maximum File Size and File Type Limits in Document Center](https://help.hoastart.app/what-are-the-maximum-file-size-and-file-type-limits-in-document-center?hsLang=en)" for details on what happens if a file is too large.
- The new file takes that folder's permission level (Admin only, Member read, or Public) automatically. Check the folder's permission before you upload anything private: a Public folder can be opened by anyone with the link, no login needed (see [How Do I Set Permissions on a Document Center Folder](https://help.hoastart.app/how-do-i-set-permissions-on-a-document-center-folder?hsLang=en)).
- Uploads at the root level (outside any folder) aren't available — Upload files only appears in the Actions menu while inside a folder. At the root, Actions only offers New folder.

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