---
title: How Do I Manually Add a Record to Match During Bank Reconciliation
description: Add a record for a bank fee, refund, or interest that was never recorded so a bank transaction has something to match to.
---

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# How Do I Manually Add a Record to Match During Bank Reconciliation

##### Add record is for money that was never billed or recorded anywhere in the platform — a bank fee, a refund, or interest paid on the account are typical examples. It creates the missing record on the spot so the bank transaction has something to match to.

**How to Get There**

1. Click Financials in the left nav, then Bank Reconciliation.
2. In the For review tab, click the transaction that needs a new record.
3. In the matching panel, click Add record.

##### **Filling Out the Record**

![3-add-record-window](https://help.hoastart.app/hs-fs/hubfs/3-add-record-window.png?width=460&name=3-add-record-window.png)

The Add a record window explains: “The record is created when you match, not before” — nothing posts to the books until the new record is actually used to complete a match. It asks for:

- What kind of record is this? — Income (money arriving that was never billed, posts to a revenue account) or Expense (money going out that was never recorded, creates an expense). The platform pre-selects whichever matches the transaction’s direction.
- Paid to / received from — the vendor, bank, or member name (required).
- GL account — searched from the organization’s expense or revenue accounts (required).
- Amount (required).
- Reference number — a check or invoice number (optional).
- Notes (optional).

1. Click + Add record.

##### **Completing the Match**

The new record is added to Records to create in the matching panel and counts toward the Selected total the same way a checked existing record does. For example, a small monthly bank service fee with no invoice behind it can be created here as an Expense against the appropriate GL account, bringing the Difference to $0.00.

Once everything selected — existing records plus any added ones — sums exactly to the bank amount, the panel shows Balanced — $0.00 with a checkmark and the Match button becomes active. Click Match to finish.

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