How Do I Edit a Member's Name, Phone, or Email
The Members list itself doesn't offer an Edit option — its row-level Actions menu only shows View, plus Deactivate/Activate and Delete depending on the member's status. To change a member's name, phone number, or email address, open the member's own profile page instead.
When would you use this?
- A member changes their email address and asks you to update it on file so they keep getting invoice and communication emails.
- A name was misspelled when the member record was first created.
- A member gives the board a new phone number after moving or changing carriers.
Steps
- Click Members in the left nav.
- Find the member, open their row's Actions menu, and choose View.
- On the Member Profile page, click Actions (top right), then Edit Profile.
- Update First Name, Last Name, Phone Number, and/or Email Address as needed. Phone Number includes a country-code selector (defaults to United States, +1) — use it first if the member's number is outside the U.S.
- Click Submit to save.