---
title: How Do I Choose Recipients for an Email?
description: Choose whether an email goes to Members or Properties, narrow the list with search and filters, and select recipients individually or all at once.
---
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1. [HOA Start - Empower](https://help.hoastart.app/?hsLang=en)
2. [Email & Communication](https://help.hoastart.app/email-communication?hsLang=en)
# How Do I Choose Recipients for an Email?
This article shows you how to choose who receives an email in Message Center \> Send Email: switch between Members and Properties, narrow the list, and check recipients individually or all at once. Owners and Org Admins can do this.
##### **When would you use this?**
- Announcing an upcoming board meeting or community event to all members.
- Notifying just the members on a specific street or section about a maintenance outage. Choose Properties as the recipient type instead of Members so the email goes to that address regardless of who currently lives there.
- Following up individually with a member who has an outstanding question, when a phone call isn't practical.
##### **Steps**
1. Go to Message Center \> Send Email.
2. Click the Recipients: bar to expand the recipient picker.
3. Click the Members or Properties toggle to choose who this email is aimed at. Members is selected by default.
4. Type in the Search box and click Search, or use the Filter menu or the Sort menu, to narrow the list. For Members the search box is "Search by name or email"; for Properties it is "Search by title".
5. Check the box next to each person or property to add them as a recipient, or check the header checkbox above the list to select everyone currently matching the search or filter.
##### **Good to Know**
- Members targets specific people, regardless of which address they're associated with.
- Properties targets specific units/addresses, regardless of who currently lives there. The Properties list shows Property Title, Address Line 1 and Lot # columns instead of Name, Email and Phone.
- The Members list starts with a Status filter already applied that shows Created, Invited, Expired, and Active members, so Deactivated members do not appear. Open Filter, change Status if you need to include them, and click Apply. The Properties list starts filtered to Active properties.
- The Selected panel above the list confirms how many recipients are currently checked (e.g. "Selected 3").
- Before any recipient is selected, the Send Email button is disabled and the page displays "Select at least one recipient to send." next to it. Once at least one recipient is checked, the button becomes clickable and that message disappears.
##### **Related articles**
- [Send an Email to Members or Properties](https://help.hoastart.app/send-an-email-to-members-or-properties?hsLang=en)
- [How Do I Attach a File to an Email?](https://help.hoastart.app/how-do-i-attach-a-file-to-an-email?hsLang=en)
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